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Technical Website Questions:
Q: I'm having trouble with the contact page, I
can't open the email link.
Q: What resolution was the website designed for?
Q: I want to download a study from the website
to my hard drive but when I click on the link it opens the file
in my browser.
Q: I can't see the Microsoft® PowerPoint presentations.
Technical Website Answers:
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Q: I'm having trouble with the contact page, I can't open the email
link.
A: Our email addresses are hidden with Java Script, we had to hide
them due to unwanted marketing email and SPAM. Follow the directions
below to enable Java in your browser or click on the helpful links
to download browser updates.
Download
Internet Explorer: http://www.microsoft.com/ie/download/
Download Netscape:
http://www.netscape.com/
Enabling Java on older version Browsers.
Navigator 3.x
Go to "Options | Network Preferences..." from the main
menu
Change to the "Languages" tab
To enable: make sure "Enable Java" check box is checked
To disable: make sure "Enable Java" check box is unchecked
Restart the browser
Communicator 4.x
Go to "Edit | Preferences..." from the main menu
Select "Advanced" panel
To enable: make sure "Enable Java" check box is checked.
To disable: make sure "Enable Java" check box is unchecked.
Restart the browser
Explorer 3.x
Go to "View | Options..." from the main menu
Change to the "Security" tab
To enable: make sure "Enable Java programs" check box
is checked
To disable: make sure "Enable Java programs" check box
is unchecked
Restart the browser
Explorer 4.x
Go to "View | Internet Options..." from the main menu
Change to the "Security" tab
Select "Custom" and click on the "Settings..."
button
To enable: make sure "Disable Java" is selected under
"Java."
To disable: make sure a setting other than "Disable Java"
is selected under "Java." If you're not sure which setting
to choose, select "High safety"
Restart the browser
Explorer 5.x
Go to "Tools | Internet Options..." from the main menu
Change to the "Security" tab
Click "Custom Level..." button
To enable: make sure "Disable Java" is selected under
"Java."
To disable: make sure a setting other than "Disable Java"
is selected under "Java." If you're not sure which setting
to choose, select "High safety"
Restart the browser
Simply reloading the page, rather than restarting the browser, maybe
sufficient under most conditions and browser versions.
Helpful
Link: Official Java™ Website - Enable Java™ software
through your Web browser.
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Q: What resolution was the website designed
for?
A: This website is designed for 800x600.
Q: I want to download a study from the website
to my hard drive but when I click on the link it opens the file
in my browser.
A: Right Click on the link and choose SAVE TARGET AS then choose
where on your hard drive you want to save the file.
Q: I can't see the Microsoft®
PowerPoint presentations.
A: Web browsers like Internet Explorer and AOL can view PowerPoint
files within their windows, some browsers may not be able to. The
Microsoft website has a download for PowerPoint
Viewer which will enable you to watch
PowerPoint presentations. Also download this program if you don't
have PowerPoint on your computer and want to open PowerPoint files
from your hard drive.
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